Contact Us
Have a question about a product or need help with your order? Our customer service team is ready to assist you.
We usually reply within 24 hours on business days. During weekends, public holidays, or busy sales periods, please allow a little additional time.
Email Support
Best for order questions, returns, product inquiries, and sending photos.
info@lulualo.com
Send an EmailWhatsApp Support
Send us a message for quick assistance with products or existing orders.
+86 157 2625 0318
Message on WhatsAppHow Can We Help?
To Help Us Assist You Faster
When contacting us about an order, please include:
- Your order number
- The email address used to place the order
- A short description of the issue
- The product name, color, and size involved
- Clear photos if an item arrived damaged, defective, or incorrect
Looking for a Quick Answer?
Protect Your Information
LULUALO customer service will never ask you to send your complete payment card number, account password, or security verification code by email or WhatsApp.
We’re Here to Help
Your questions and feedback matter to us. Contact our team and we’ll do our best to provide clear and helpful support.
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USA Warehouse
Clearance Sale
USA Warehouse