Frequently Asked Questions

Help Center

↩️ Start U.S. Return or Exchange
📍 Track Your Order

Frequently Asked Questions

Step-by-Step Solution:

  • Check Expiration: Ensure the code is still within its valid timeframe.
  • Exclusions: Most codes do not apply to sale items or specific "Limited Edition" collections.
  • Formatting: Codes are case-sensitive. We recommend copying and pasting the code directly.
  • One-time Use: Ensure you haven't used this specific code on a previous order.

Tracking Your Refund:

Returns are typically processed within 7-10 business days after the package arrives at our fulfillment center. You will receive an automated email notification once the refund is issued to your original payment method.

Modification Policy:

To ensure fast delivery, orders enter processing almost immediately. You have a 30-minute window after placement to request a cancellation or change. Please reach out via Live Chat for the fastest response.